Supplemental Information


Northwestern State university seeks qualified applicants for the position of University Records Analyst Coordinator. The primary duties of this University Records Analyst Coordinator position is to coordinate, perform, and maintain the operational functions at the front desk and reception area of the University Registrar's Office; monitor and distribute office email; the daily login to the analog telephone system to receive and return calls; data entry of address change request and student information release authorization forms; processing special examination registration; receiving and logging in academic transcripts received from the Admissions Office; and the validation of entry of transfer credits.  

To apply: Qualified applicants should send a letter of application, resume, copies of
transcripts, and complete contact information (name, address, telephone number, email
address) for three (3) professional references to: apply@nsula.edu.
 

Northwestern State University is a State as a Model Employer (SAME) agency.

 

 

The successful candidate will be subject to a background check, as a condition of employment.

 

 

NOTICE OF NON-DISCRIMINATION (FULL DISCLOSURE)

 

Northwestern State University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Student complaints or inquiries related to Title IX should be directed to the Director of Student Advocacy and Title IX Coordinator, Julie Powell (318-357-5570), Room 306 of the Friedman Student Union or email obannonj@nsula.edu.  

In accordance with Section 35.106 of the Americans with Disabilities Act (ADA), all participants, applicants, organizations, and interested individuals are advised and notified that the ADA Coordinator for Northwestern State University for facilities is the Director of University Affairs, Jennifer Kelly (318-357-4300), located in New Fine Arts, 104 Central Avenue, Ste. 102 or email andersonje@nsula.edu. For student academic services, contact the Director of Access and Disability Support, Taylor Crissey Smith (318-357-5460) located in Room 108-C Watson Memorial Library or email smithcr@nsula.edu.  For faculty/staff accommodations and services, contact Executive Director of Institutional Effectiveness and Human Resources, Veronica M. Biscoe (318-357-6359), Room 111 Caspari Hall or email ramirezv@nsula.edu.

 

*Inquiries regarding employment application status should be emailed to 

apply@nsula.edu.
 

 


Minimum Qualifications


 


Experience with student academic services in a University Registrar's Office setting preferred.
Working knowledge of University academic policies, Registrar's Office procedures, and the Banner 9 Student modules preferred.
Excellent communication, problem solving, and decision-making skills; commitment to institutional academic integrity.
Strong customer service skills; ability to develop and maintain effective collaborative working relationships with others.


 


Job Concepts


 


Coordinating, performing, and maintaining operational functions at the front desk and reception area of the University Registrar's Office including assisting students in reference to academic issues and regulations; transferred credits, final grades, transcript requests, online registration, enrollment and degree verification, dropping/adding classes, credit by examinations, resignations and cancellation of classes, and various appeal processes. Daily logins to the analog telephone system to receive and return calls; routing to appropriate person if calls cannot be answered and resolved at the front desk
Processing and mailing Letters of Academic Good Standing, Good Student Discount forms, verification of enrollment, and verification of degrees
Maintaining, processing, and charging students' accounts for special exam fees for all part-of-terms
Validating processed Special Exam cards for all part-of-terms
Opening, date stamping, sorting, and routing of mail from USPS for Registrar's Office
Opening, stamping, sorting, and routing of documents received at the front desk and via front desk fax machine
Monitor and distribute Registrar's Office email
Processing address changes and placing registration holds for all returned mail with an insufficient address
Verifying processed address changes
Coordination and maintaining the file of requests for enrollment in a Community College while on suspension at NSU
Validating the data entry of transferred credits, Credit Connection, ACT/SAT, and Advance Placements for accuracy of courses/GP A/and hours, etc.
Acquisition of official transcripts from Admissions, date stamping, logging in as received and routing to evaluators
Assisting faculty members (as needed) in entering grades via the NSUConnect system
Coordinating and processing requests of students for removal of grades of "W" and "AU"
and changing back to credit; registration and dropping courses with a grade of "W" and
Audits
Candidate Checkout: validating asterisks for the honor roll, diploma order, and
commencement program for Bachelor and Associate degrees as assigned; and mailing of
diplomas and transcripts as needed
Responsible for helping students with self-service computers
Coordinating, maintaining, and data entry of Student Information Release Authorization forms
Data entry of Request to Prevent Disclosure of Directory Information, and processing
request to revoke a request
CTEP Programs eligibility determination and management
Commencement/End of semester processes
Other duties as assigned


 











Agency
State of Louisiana





Address

For agency contact information, please refer to
the supplemental information above.
Louisiana State Civil Service, Louisiana, 70802






Phone
(866) 783-5462





Website
http://agency.governmentjobs.com/louisiana/default.cfm