SUMMARY:
Responsible for providing prompt, friendly and courteous service of food and beverage to all sports bar guests. Responsible for the overall appearance of the sports bar. Cash and Credit Card handling.

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Acknowledge and greet all guests promptly
Able to describe all specials and menu items
Knowledge of MICROS/POS systems
Knowledge of cocktail and drink terminology
Insures correct cocktail/drink call list
Preforms all shift opening and closing checklist duties
Knowledge of all menu items as specified
Preforms necessary side work, pre-shift work and shift completion work
Handles all VIP guests according to internal F&B Policies and procedures
Adheres to all regulatory, Departmental and Casino Policies and Procedures
Ensure safety cleanliness and customer satisfaction
Serves all food and beverage with proper garnishments
Monitor all tables in your station for service and bussing of tables
Promotes positive customer relations, greets guests and creates friendly atmosphere.
Perform other job-related duties as assigned
Ability to read, write and communicate with staff and guest verbally in English
Skills in establishing and maintain effective working relationship with staff
Ability to multitask calmly and efficiently
Anticipate and execute excellent guest service through up-beat positive attentiveness
Ability to multi-task high volume activity, payment transactions, cash and credit card carry as payment and/or comps
Basic mathematic abilities
Basic money handling skills.
Ability to work in dimly lit, smoke filled, loud environment.
Ability to take orders efficiently.
Other duties as assigned.


ACCESS TO SENSITIVE AREAS AND INFORMATION:
POS System
Guest Credit Card Information

MINIMUM QUILIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability to understand and comply with all departmental and company rules, regulations, policies and procedures.

Must pose excellent communication skills
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Must successfully pass drug screen and Tribal Gaming Commission Licensing
Tribal Preferences


TRIBAL PREFERENCE POLICY:

Members of the Jena Band of Choctaw Tribe shall be given absolute preference with respect to hiring, promotions, training, contracting, and separation from employment. For persons who meet the minimum qualifications, preferential treatment shall be based on the following criteria and shall be given in the following order:

Enrolled members of the Jena Band of Choctaw tribe who satisfy the minimum job qualifications;
Spouses of enrolled members of the Jena Band of Choctaw who satisfy the minimum job qualifications;
Enrolled members of other recognized tribes who satisfy the minimum job qualifications;
Military Veterans;
All others who satisfy the minimum job qualifications.